Mathesio s.r.o.

Business Negotiation in English

Part 2 - Meeting a potential business

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1) In English-speaking environment, business cards are exchanged at the initial introduction and very often people don't study them very carefully.

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2) Small talk is used only at the beginning of informal encounters.

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Small talk is used at the beginning of every conversation in English, even the one on the phone

3) When somebody talks to you in English, you should remain silent.

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On the contrary, you should be an active listener. Say something like "Really?", "How interesting!", etc.

4) The best way how to start presenting your products it's to use figures, analysis, etc.

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No, before you do it, you have to arouse interest in your product(s).

5) At the beginning of the meeting, it's advisable to name the chairperson and to set the agenda.

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6) When you reach a deadlock in negotiations, it's necessary to continue until you break it.

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In such a situation, the best thing to do is to call for time-off, i. e. to take a break.

7) In deadlock situations it's necessary to use highly diplomatic language.

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8) 'Vinegar and honey' is one of the most common high-pressure negotiation tactics.

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